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<div class="content privacy-page">
    <div class="privacy-title">
        Privacy Policy
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    <p>Old Bawn Clinic aims to provide the highest standard of care to all of our patients while respecting your privacy and protecting your personal information that you provide to us.</p>
<p>This statement explains our policies and practices regarding the use and disclosure of your personal information by Old Bawn Clinic and our website.</p>
<p><strong>By attending our clinic you consent to the collection and use of your personal information by Old Bawn Clinic as explained below.</strong></p>
<h3>What Kind of information do we collect?</h3>
<p>Old Bawn Clinic collects a range of personal information about their patient, clients and prospective clientele that may include the following:</p>
<ul>
<li>Name, date of birth, address, email address, contact numbers</li>
<li>Information about your family or relatives or key contact people</li>
<li>Health insurance details</li>
<li>Other health and information about you such as a record of your symptoms, your relevant medical history, the diagnosis made and the treatment decisions made. Other information could include:</li>
<ul>
<li>Specialist report</li>
<li>Test results</li>
<li>Your prescriptions</li>
<li>Your GP’s details</li>
<li>Other information for the purpose of providing care to you</li>
</ul>
<li>Occupation and employer</li>
<li>Lifestyle and hobbies</li>
</ul>
<p><strong>How do we collect and hold your personal information?</strong></p>
<p>We will generally collect personal information about you through the following methods:</p>
<ul>
<li>Directly from you when you give us your details (e.g. by completing a New Patient Form, face-to-face, over the phone or an online form, by entering a competition or leaving your information on a message system)</li>
<li>From a person responsible for you</li>
<li>Purchase over-the-counter or online products</li>
<li>Enquiry or complaint</li>
<li>Incoming call list</li>
<li>Private health insurers</li>
</ul>
<ul>
<li>Solicitors, lawyers and worker’s compensation companies; and</li>
<li>Medical professionals (such as general practitioners, allied health professionals, specialists etc).</li>
</ul>
<p><strong>Why do we collect and use this information?</strong></p>
<p>We collect personal information that is necessary to provide you with the best possible health care to communicate with you and others involved in your care in relation to those services and to maintain a high level of quality customer service. Examples include:</p>
<ul>
<li>Administrative purpose in running our clinics</li>
<li>Billing purposes</li>
<li>Accreditation and quality assurance activities to improve individual and community health care and practice management</li>
<li>Direct marketing purposes, mail and email reminders</li>
<li>For the purposes of research and statistical analysis (only de-identified information is used unless otherwise specified)</li>
<li>To comply with any legislative or regulatory requirements</li>
<li>Sending communication to you about our products and services</li>
<li>Advise you if a clinic will be closing down, merging or relocating</li>
<li>Contact you in the event we have received a special order</li>
<li>Update your records and keep your contact details current</li>
</ul>
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<p><strong>When and why might we share information about you with others?</strong></p>
<p>Old Bawn Clinic may use personal information for the following purposes;</p>
<ul>
<li>To comply with our legal obligations (e.g. mandatory reporting under legislation, responding to a court order or medical report)</li>
<li>To consult with other health professionals involved in your healthcare, including health care providers outside Old Bawn Clinic</li>
<li>For use by a multidisciplinary treating team</li>
<li>To get test results from diagnostic and pathology services</li>
<li>To claim on insurance</li>
<li>To communicate with your health fund, with government and other regulatory bodies such as the HSE</li>
<li>To help us manage our accounts and administrative services (e.g. billing or debt recover, arrangements with health funds, pursuing unpaid accounts etc).</li>
<li>Provide patient and clients with products and services, advise of upcoming promotions, specials and sales</li>
<li>Respond to enquiries and online orders</li>
<li>To improve our products and services</li>
<li>Develop and improve our website</li>
<li>Direct marketing purposes, mail and email reminders</li>
<li>Remind patients of upcoming appointments in the form of a phone call, SMS or email</li>
<li>Advise clients and prospective clientele of meetings</li>
<li>Inform a patient or client they have won a competition</li>
<li>To transfer your records on the sale of a clinic at which you have been treated</li>
<li>Respond to complaints and compliments you have made</li>
<li>To lessen or prevent a serious threat to a patient’s life, health or safety or a serious threat to a public health or safety</li>
<li>To help in locate a missing person</li>
<li>To prepare the defence of anticipated or existing legal proceedings</li>
<li>To discharge notification obligations to liability insurers</li>
</ul>
<p>We also outsource some of our services. This may involve us sharing your personal information with third parties. For example, we outsource the conduct of our patient reminders to a third-party provider.</p>
<p>We do not sell, trade, or rent personal information to others. We may share generic aggregated demographic information, or de-identified health records, not linked to any personal information, with our business partners, trusted affiliates and advertisers for the purposes outlined above, or to use for research purposes.</p>
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<h3>Keeping your information safe</h3>
<p>We take appropriate security measures to keep your personal information protected, managed confidentially and securely, and destroyed appropriately when no longer required. We will monitor and implement appropriate technical advances or management processes to safeguard personal information.</p>
<p>We view unauthorised disclosure of your personal information as a serious breach of misconduct by our employees, contractors and agents. If the disclosure of personal information is breached disciplinary or legal action will be taken.</p>
<p>We endeavour to keep your information relevant, accurate, complete and up to date. When you arrive for an appointment the receptionist at your clinic may request confirmation that your details have not changed. If you require your personal information to be updated, please contact your clinic.  If you think that the information we hold about you is not correct, let us know in writing. We will take reasonable steps to correct your personal information where the information is not accurate or up-to-date.</p>
<p>Patients and clients can request to have copies of their personal information, clinical notes, images and reports sent to them or a third party by contacting one of our centres to obtain a Release of Personal Information Consent Form. Your personal information will not be released unless a consent form has been signed, received and processed by the privacy.</p>
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<p><strong>By using our web site, you consent to the collection and use of your personal information by Old Bawn Clinic as explained below. </strong></p>
<p><strong>PERSONAL INFORMATION</strong></p>
<p>You have complete control over your personal information. In general, you can visit our web site without providing us with any personal information. However, there are instances where we must have your personal information in order for us to grant you an access to our protected and secured sites. This information may include registration data (your name, address, email address, phone number, title, etc.), information request data and response data ("User Information"). When you receive your confirmation email or when you receive any email from the list server, you will be given instructions on how to remove yourself from the list. </p>
<p><strong>DISCLOSURE OF USER INFORMATION</strong></p>
<p>Old Bawn Clinic does not sell, trade or transfer User Information to third parties. However, we may share User Information with our business partners for marketing, advertising or product/service offering purposes. For example, we provide User Information to our service providers for direct emailing of our newsletters, online surveys or notifications on Old Bawn Clinic’s Offerings to our viewers. We also disclose User Information if: we have your consent; we need to share it in order to provide you with the products and/or services you requested; we respond to a court order or you violate our Terms of Use. You may separately agree to provide your personal information to third parties that provide content for Old Bawn Clinic’s Offerings, in order to access and/or use their products and/or services. If you agree to provide such information to these third parties, then your personal information will be subject to their privacy policies. </p>
<p><strong>ACCURACY AND SECURITY</strong></p>
<p>The accuracy and security of the User Information is important to Old Bawn Clinic. Currently, you may review and request updates to your User Information retained by contacting Old Bawn Clinic. If you contact us to correct your User Information, we will attempt to correct such inaccuracies in a timely manner. Old Bawn Clinic is concerned with the security of your User Information and is committed to taking reasonable steps to protect it from unauthorized access and use of that personal information. To that end, we put in place the appropriate physical, electronic and managerial policies and procedures to secure your personal User Information. We also continue to implement procedures to maintain accurate, complete and current User Information. </p>
<p><strong>COOKIES</strong></p>
<p>Old Bawn Clinic uses "cookies". A cookie is a small data file that a web site can transfer to a visitor's hard drive to keep records of the visits to such site. A cookie contains information such as your username and password that helps us recognize the pages you have visited and improve future visits, but the only personal information a cookie can contain is the information that you provide yourself. A cookie cannot read data off of your hard drive or read cookie files created by other sites. Information stored in cookies may be encrypted, however, we do not store your credit card number in cookies. If you prefer not to accept a cookie, you can set your web browser (Microsoft Internet Explorer or Netscape Navigator) to warn you before accepting cookies or you can refuse all cookies by turning them off in your web browser. However, access to some of our secured web site(s) may require the use of cookies, which you must enable only cookies that get sent back to the originating server. Otherwise, you can still access most of the features on our web site even without accepting a cookie.</p>
<p><strong>EXTERNAL LINKS</strong></p>
<p>Old Bawn Clinic web site provides links to other third party web sites. Even if the third party is affiliated with Old Bawn Clinic through a business partnership or otherwise, Old Bawn Clinic is not responsible for the privacy policies or practices or the content of such external links. These links are provided to you for convenience purposes only and you access them at your own risk. </p>
<p><strong>GENERAL</strong></p>
<p>If you have questions regarding our Privacy Statement, please contact Old Bawn Clinic via our Contact Page.</p>
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